Top 10 Lessons from 2025

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What’s happening:

Leaders across retail, law enforcement, and policy shared what is actually working in the fight against organized retail crime.

The takeaways:

  1. Slow down and verify: Fraud depends on urgency. Pausing disrupts the scam.

  2. Let experience drive policy: Laws work best when informed by real enforcement and retail realities.

  3. Align expectations: Public and private partners need clarity on goals and roles.

  4. Consequence matters: Task forces, funding, and legislation must reinforce accountability.

  5. Stay centered in policy: Extreme swings weaken impact. Balanced approaches earn support.

  6. Layered defense: Combine people, technology, sensors, and intelligence.

  7. People first: Education, awareness, and safety power prevention.

  8. Smarter surveillance: AI, license plate readers, GPS, and pattern detection are changing the game.

  9. Partnership is the baseline: Without collaboration, progress stalls.

  10. Be the hub: ORCAs that convene retailers and law enforcement drive results.

Why it matters:

Organized retail crime thrives when systems are fragmented and uncoordinated.

The bottom line:

Trust and coordination are the foundation of effective ORC prevention.

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Inside the Data War on Retail Crime, with Agilence CEO Russ Hawkins