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Organized Retail Crime Isn’t Petty Theft

On this episode of Retail’s Most Wanted, Scott Glenn, VP of Asset Protection at The Home Depot, explains how ORC has evolved from visible theft into coordinated, cross-border crime that’s hard to detect and harder to prosecute.

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The New Reality of Retail Security

Organized retail crime continues to pressure retailers nationwide, and the role of private security is changing fast. In the latest episode of Retail’s Most Wanted, WGS Group CEO Marcus Skeen breaks down what’s shifting on the ground and why deterrence still matters.

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How Real-Time Data Is Rewriting the Fight

In this episode of Retail's Most Wanted, we’re looking at organized retail crime through the eyes of someone fighting it on the ground every day. Chief Ken Wallentine leads the West Jordan Police Department in one of Utah’s fastest-growing cities — a place where rapid development and major retail corridors have created both opportunity and risk. With years of experience connecting law enforcement and retailers across the state, he’s helping build a smarter, more coordinated response to organized retail crime — one rooted in communication, technology, and teamwork.

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How West Jordan Is Building a Smarter Defense Against ORC

In this episode of Retail's Most Wanted, we’re looking at organized retail crime through the eyes of someone fighting it on the ground every day. Chief Ken Wallentine leads the West Jordan Police Department in one of Utah’s fastest-growing cities — a place where rapid development and major retail corridors have created both opportunity and risk. With years of experience connecting law enforcement and retailers across the state, he’s helping build a smarter, more coordinated response to organized retail crime — one rooted in communication, technology, and teamwork.

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Fighting Retail Crime in Utah

In this episode of Retail's Most Wanted, we’re taking a closer look at how organized retail crime impacts communities at the local level. Joining us is Chief Brady Cottam of the Taylorsville Police Department — a leader deeply involved in addressing the evolving tactics of organized retail theft. Chief Cottam brings firsthand insight into how collaboration between retailers and law enforcement can create real, lasting change.

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Beyond Shoplifting with Amber Bradley

In this episode of Retail's Most Wanted, we’re exploring organized retail crime through the lens of someone who’s been telling these stories from the frontlines for years. Amber Bradley is the founder of the Calibration Group and the driving force behind TalkLP News, one of the most influential platforms in the loss prevention and asset protection industry. She’s built a career helping retailers and law enforcement connect, communicate, and collaborate more effectively — and she’s not afraid to ask the hard questions.

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Behind the Surge in Retail Crime

In this episode of Retail's Most Wanted, we're exploring ORC through the unique lens of Jess Anderson's extensive public safety leadership experience. As Utah's Commissioner of Public Safety for seven years, Jess oversaw critical policy decisions and resource allocation that directly impacted how the state addressed retail crime.

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Utah's Approach to Organized Retail Crime

In this episode of Retail's Most Wanted, we’re joined by Utah Attorney General Derek Brown, who took office in 2025 and has maintained Utah's commitment to addressing organized retail crime.

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California's Fight Against Organized Retail Crime

In this episode of Retail's Most Wanted, we sat down with Rachel Michelin, the president and CEO of the California Retailers Association. Since taking the helm in February 2019, Rachel has established the CRA as the most significant voice representing the retail industry in California's public policy arena.

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A Model for Combating Organized Retail Crime in Illinois

On this episode of Retail’s Most Wanted, we sat down with Anne Sagins, Executive Director of ILORCA (Illinois Organized Retail Crime Association), and Rob Karr, President & CEO of IRMA (Illinois Retail Merchants Association).

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Heritage Grocers Group's Security Strategy

On this episode of Retail’s Most Wanted, we sat down with Malachai Smith and Orlando Torres from Heritage Grocers Group as they share their expertise in combating organized retail crime

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Organized Retail Crime Prevention at Meijer

On this episode of Retail’s Most Wanted, we sat down with Melissa Wacha, Director of Asset Protection Operations and Investigations at Meijer. With over 20 years of retail experience, Melissa has demonstrated exceptional skill in driving innovation, building cross-functional relationships, and developing effective leadership strategies to protect assets and ensure operational excellence.

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Conversation with Nationally Recognized Expert in Combating ORC

On this episode of Retail’s Most Wanted, we sat down with expert Howard Mergler, who serves as President of the Mid-Atlantic Organized Retail Crime Alliance (MAORCA) and Regional Director of Law Enforcement for the Coalition of Law Enforcement and Retail (CLEAR).

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Michigan FORCE Team

On this episode of Retail’s Most Wanted, we sat down with ssistant Attorney General Michael Steckel and Special Agent Steve Temelko from the Michigan FORCE (Fraud and Organized Crime Enforcement) Team for their insights on investigating and prosecuting organized retail crime cases in Michigan, and their innovative approaches to combating sophisticated theft networks that target retailers across the state.

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